Seventh Annual IBPSA Pet Care Services Educational Conference & Trade Show
October 1-3, 2019
Renaissance Indian Wells Resort & Spa (Palm Springs, CA)

Premier business and education-focused event, presented by the International Boarding & Pet Services Association (IBPSA), where a world-class line-up of speakers and exhibitors educate and inspire pet care services providers including the owners and managers of pet boarding and daycare facilities, veterinarians, pet sitters, groomers, dog walkers, trainers, and more.

Booth Information


Downloadable forms for your booth.


Exhibitor load-in is scheduled to begin on Monday, September 30th at 1:00pm. There will be a “pause” in set up while we enjoy our Meet & Greet in the Exhibit Hall from 5:00-7:30pm, but you can resume set-up afterward if needed.

Load-out will begin on Thursday, October 3rd at 10:00am, following the morning break and must be completed by 3:00pm.

Shipping Information

Please download the “Renaissance Indian Wells Package Shipping Instructions,” below. Carefully review the PDF and it is also suggested that you include your booth number on their label, and arrange for delivery no earlier than Saturday, September 28th.


Final schedule now available. Download PDF, below.

Exhibitor Success Resources

The following marketing assets and information are designed to help you let your audience know you’re part of this event. More coming soon.

Email and Social Media Content

Excited to be part of the Seventh Annual IBPSA Pet Care Services Educational Conference & Trade Show happening October 1-3, 2019, in Palm Springs, CA. For all the details on #ibpsa2019 visit: http://petcareconference.com/

IBPSA’s Social Media Accounts

Tag us when you can so we can share your posts. Follow and tag IBPSA at our accounts for:

Share to Social Media

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The conference will be held at the gorgeous Indian Wells Resort & Spa. Special conference rates start at $180.00 plus $10 resort fee (plus applicable taxes). Additional upgrades are available (Golf View, Spa King Suite, etc). For information on the resort, click here. To book your room, visit: https://book.passkey.com/go/2019IBPSA

Airline Discount

IBPSA has a special travel discount of up to 10% off with United Airlines for travel to our conference. Visit www.united.com/meetingtravel and enter ZFUN432109 in the Offer Code box.

You may also call United Meeting Reservation Desk at 800-426-1122 Mon-Fri 8am – 10pm ET and Sat/Sun 8am – 6pm ET. Booking fees are waived for Meeting reservations. Please note that travel must be booked between 9/26-10/6 in order to receive the discount.

Travel Tips

We’ve rounded up a few travel tips for attending this year’s conference on our Travel Tips page here.

Key Dates and Deadlines

  • June 24, 2019: Early Bird discount ends for attendees.
  • July 21, 2019: If you find you cannot attend, a FULL REFUND is available until this date.
  • August 24, 2019: A 50% REFUND is available until this date.
  • August 25, 2019: NO REFUNDS after this date.
  • September 9, 2019: Final day for hotel group rate.
  • September 17, 2019: Late fee rates for attendees begins.

Solicitation Alert

Please be aware that some companies have been known to solicit event attendees and exhibitors with offers of lower hotel rates or marketing databases. Please know we do not sell or provide your information to these third parties who gather it from publicly available resources such as exhibitor lists posted on the conference website and membership directories for consumers. Please know you will only receive official conference information from IBPSA. Also, please report any such solicitations to events@ibpsa.com.

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