JESS OKON, CPACP
Blue-9 Pet Products

“Positive Reinforcement: It’s for People, Too”
Tuesday, September 29, 2020
3:45pm-4:45pm

Increasing staff engagement and overall employee moral through strategic and thoughtful reinforcement beyond a paycheck.

Key takeaways from this session:

  • Selecting Staff for company culture & optimal performance
  • Getting to know your team – finding their motivators
  • Implementing Staff Reinforcement and Engagement protocols

ABOUT JESS

Jess is a leading expert in professional pet care. Jess gained experience in all aspects of the pet industry, from grooming, to managing high-volume dog hotel, daycare and training facilities across South Florida. Jess built her reputation by working with start-ups in the planning phases, launching new services, pushing sales and developing policies and procedures for solid foundations to support company growth and development.